Shipping & Delivery

Last updated: September 2026

• Processing: 1–2 business days
• Standard shipping: 5–7 business days
• Express shipping: 2–3 business days
• International: Available destinations shown at checkout
• Tracking: Emailed when your order ships
• Delays: Carrier, weather and customs delays can occasionally affect estimates

Processing Time

Orders are processed within 1–2 business days of purchase. You will receive a shipping confirmation email with tracking information as soon as your order leaves our warehouse.

Shipping Methods & Rates

• Standard Shipping — 5–7 business days. Free shipping applies on qualifying orders once you're over the free-shipping threshold shown in the cart and at checkout (this varies by destination — for example around £75 for UK orders and £175 for most other destinations). Shipping rates below that threshold are calculated at checkout based on destination and order weight.
• Express Shipping — 2–3 business days, calculated at checkout based on destination and order weight.

International Shipping

We currently ship to the destinations listed at checkout, including the United States, United Kingdom, Canada, and Australia, with more countries being added over time. International orders may be subject to customs fees, import duties or local taxes charged by your country, which are the customer's responsibility unless otherwise stated at checkout.

Order Tracking

Every order includes tracking. Use the link in your shipping confirmation email to follow your package to your door.

Delays & Lost Packages

Occasionally weather, customs, or carrier delays push delivery past the estimated window. If your order hasn't arrived and tracking looks stalled, contact us and we'll investigate with the carrier on your behalf.